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Summary

HubSpot appears to be a supported data-source path for getting audience and contact information into TruAgents. The current app suggests this is not a raw file import. It is a provider-backed workflow that creates an integration, creates a data source, authenticates against HubSpot, and then maps incoming columns before importing contacts.

Who this is for

Technical admins and operators connecting external systems to TruAgents.

Where it fits in the product

  • Contacts → Data Sources
  • contact import, mapping, and later sync review

What this page should eventually cover

  • what HubSpot objects or fields are relevant to TruAgents
  • how authentication is established
  • how imported data should be mapped into contact fields
  • what to check before using imported contacts in segments or campaigns

Practical workflow

The current flow strongly suggests this sequence:
  1. create or reuse a HubSpot integration
  2. create or reuse the associated data source
  3. authenticate with HubSpot
  4. inspect detected incoming columns
  5. map those columns into TruAgents fields
  6. import contacts and verify the result

Why HubSpot is different from a file upload

HubSpot still ends up in the broader data-source workflow, but it behaves more like a connected provider path than a one-off file. That means teams should think about:
  • authentication state
  • repeatability of the import path
  • how HubSpot field names map into TruAgents contact data

Good validation habits

  • confirm the HubSpot connection is authenticated before debugging mapping
  • review mapped email and name fields carefully
  • verify imported contacts before building segments or campaigns on top of them
  • remember that the data-source path is only as good as the source data coming from HubSpot

Common mistakes

  • assuming provider authentication removes the need for mapping review
  • treating the imported audience as campaign-ready without checking sample records
  • blaming segmentation before checking HubSpot field mapping