# TruAgents Docs

## Docs

- [Billing and plans](https://docs.truagents.com/admin/billing-and-plans.md): Review current usage, understand your plan, and move between billing and upgrade flows.
- [Email settings and domain authentication](https://docs.truagents.com/admin/email-settings-and-domain-authentication.md): Configure outbound and inbound email behavior, including DNS-based domain authentication.
- [History and audit trail](https://docs.truagents.com/admin/history-and-audit-trail.md): Use the History view to inspect system events, changes, and version-linked activity in TruAgents.
- [Organization settings](https://docs.truagents.com/admin/organization-settings.md): Manage the core organization identity and default communication behavior for your TruAgents workspace.
- [Profile and account access](https://docs.truagents.com/admin/profile-and-account-access.md): Manage your own account details, organization memberships, and password-related access tasks.
- [SMS settings](https://docs.truagents.com/admin/sms-settings.md): Configure the organization phone number and SMS provider credentials needed for SMS-related workflows.
- [Tags](https://docs.truagents.com/admin/tags.md): Create and maintain reusable tags for communications and contacts.
- [Team management](https://docs.truagents.com/admin/team-management.md): Add, review, and manage teammates who can access your TruAgents organization.
- [Changelog](https://docs.truagents.com/changelog.md): Product updates and announcements for TruAgents.
- [Calls](https://docs.truagents.com/channels/calls.md): Understand the role of voice interactions in the TruAgents channel model.
- [Email](https://docs.truagents.com/channels/email.md): Understand how email fits into the TruAgents communications model and what makes it operationally distinct.
- [Omnichannel communications](https://docs.truagents.com/channels/omnichannel-communications.md): Understand the TruAgents approach to running communications across channels without losing context.
- [SMS](https://docs.truagents.com/channels/sms.md): Understand where SMS fits in TruAgents and what setup and operational behavior make it different from email.
- [Agents](https://docs.truagents.com/concepts/agents.md): Understand what agents are in TruAgents and how they support campaigns, drafts, and communication workflows.
- [Analytics and public reports](https://docs.truagents.com/concepts/analytics-and-public-reports.md): Understand the difference between in-product analytics and shareable public reporting in TruAgents.
- [Campaigns](https://docs.truagents.com/concepts/campaigns.md): Understand campaigns as reusable outreach definitions that later produce concrete run history and communications activity.
- [Communications and threads](https://docs.truagents.com/concepts/communications-and-threads.md): Understand how TruAgents treats communications as context-rich threads rather than isolated channel events.
- [Contacts, segments, and tags](https://docs.truagents.com/concepts/contacts-segments-and-tags.md): Understand how TruAgents models audience records, reusable groups, and shared labels.
- [Drafts and approvals](https://docs.truagents.com/concepts/drafts-and-approvals.md): Understand drafts as the reviewable pre-send layer between campaign intent and live communications.
- [File sets and knowledge](https://docs.truagents.com/concepts/file-sets-and-knowledge.md): Understand how file sets provide reusable uploaded knowledge and context for TruAgents workflows.
- [Organizations and workspaces](https://docs.truagents.com/concepts/organizations-and-workspaces.md): Understand the account-level container that holds your team, settings, data, and operating context in TruAgents.
- [Roles and permissions](https://docs.truagents.com/concepts/roles-and-permissions.md): Understand how teammate roles and access shape what people can manage and review in TruAgents.
- [Authentication](https://docs.truagents.com/developers/authentication.md): Placeholder for future public authentication guidance for TruAgents technical integrations.
- [Errors and status codes](https://docs.truagents.com/developers/errors-and-status-codes.md): Placeholder for future public error and status-code guidance for TruAgents technical integrations.
- [OpenAPI or endpoint reference](https://docs.truagents.com/developers/openapi-or-endpoint-reference.md): Placeholder for any future public endpoint or OpenAPI reference published by TruAgents.
- [Developers overview](https://docs.truagents.com/developers/overview.md): Plain-English framing for the future developer-facing documentation surface in TruAgents.
- [Rate limits and retries](https://docs.truagents.com/developers/rate-limits-and-retries.md): Placeholder for future public rate-limit and retry guidance for TruAgents.
- [Webhooks](https://docs.truagents.com/developers/webhooks.md): Placeholder for future public webhook guidance in TruAgents.
- [Connect email and SMS](https://docs.truagents.com/getting-started/connect-email-and-sms.md): Prepare your channel infrastructure so campaigns and communications can operate on real delivery paths.
- [Create your first agent](https://docs.truagents.com/getting-started/create-your-first-agent.md): Set up your first writer or reviewer so campaigns can use agent-driven behavior instead of static-only logic.
- [Create your first campaign](https://docs.truagents.com/getting-started/create-your-first-campaign.md): Build your first real outreach workflow by combining audience, channel, instructions, and agents.
- [Import your first contacts](https://docs.truagents.com/getting-started/import-your-first-contacts.md): Bring contacts into TruAgents through files or connected data sources so campaigns have real audience data.
- [Launch and monitor your first run](https://docs.truagents.com/getting-started/launch-and-monitor-your-first-run.md): Run your first campaign carefully and use the right views to understand what happened.
- [Onboard your organization](https://docs.truagents.com/getting-started/onboarding-your-organization.md): Set up your organization so the rest of the TruAgents workflow has the right foundation.
- [Quickstart](https://docs.truagents.com/getting-started/quickstart.md): The shortest credible path from first access to a usable TruAgents workspace.
- [TruAgents Docs](https://docs.truagents.com/index.md): Public documentation for evaluating, onboarding, and operating TruAgents.
- [CSV and file imports](https://docs.truagents.com/integrations/csv-and-file-imports.md): Use file-based imports when you need the fastest path to getting contact data into TruAgents.
- [HubSpot](https://docs.truagents.com/integrations/hubspot.md): Understand how HubSpot imports support contact and campaign workflows in TruAgents.
- [Mailchimp](https://docs.truagents.com/integrations/mailchimp.md): Understand how Mailchimp data imports fit into the TruAgents audience and campaign workflow.
- [Integrations overview](https://docs.truagents.com/integrations/overview.md): See how external systems connect to TruAgents through contact imports, sync workflows, and channel setup.
- [Salesforce](https://docs.truagents.com/integrations/salesforce.md): Understand how Salesforce imports fit into TruAgents data-source and campaign operations.
- [SendGrid](https://docs.truagents.com/integrations/sendgrid.md): Understand how SendGrid fits the TruAgents data-source and email workflow story.
- [SFTP](https://docs.truagents.com/integrations/sftp.md): Use SFTP when contact data needs to arrive through a more operational or batch-oriented import path.
- [Unsubscribe API (WIP)](https://docs.truagents.com/integrations/unsubscribe-api.md): Programmatically manage contact unsubscribe preferences across one or more organizations using API keys.
- [Content style guide](https://docs.truagents.com/internal/content-style-guide.md): Writing rules for keeping TruAgents documentation consistent, clear, and trustworthy.
- [Contributing to TruAgents Docs](https://docs.truagents.com/internal/contributing-to-truagents-docs.md): How to update the TruAgents docs safely and keep the public documentation consistent.
- [Introduction](https://docs.truagents.com/internal/mintlify-starter/api-reference/introduction.md): Example section for showcasing API endpoints
- [Development](https://docs.truagents.com/internal/mintlify-starter/development.md): Preview changes locally to update your docs
- [Code blocks](https://docs.truagents.com/internal/mintlify-starter/essentials/code.md): Display inline code and code blocks
- [Images and embeds](https://docs.truagents.com/internal/mintlify-starter/essentials/images.md): Add image, video, and other HTML elements
- [Markdown syntax](https://docs.truagents.com/internal/mintlify-starter/essentials/markdown.md): Text, title, and styling in standard markdown
- [Navigation](https://docs.truagents.com/internal/mintlify-starter/essentials/navigation.md): The navigation field in docs.json defines the pages that go in the navigation menu
- [Reusable snippets](https://docs.truagents.com/internal/mintlify-starter/essentials/reusable-snippets.md): Reusable, custom snippets to keep content in sync
- [Global Settings](https://docs.truagents.com/internal/mintlify-starter/essentials/settings.md): Mintlify gives you complete control over the look and feel of your documentation using the docs.json file
- [Mintlify starter reference](https://docs.truagents.com/internal/mintlify-starter/index.md): Preserved starter content for internal docs reference.
- [Quickstart](https://docs.truagents.com/internal/mintlify-starter/quickstart.md): Start building awesome documentation in minutes
- [Page template guide](https://docs.truagents.com/internal/page-template-guide.md): Recommended section patterns for setup guides, workflows, concepts, references, and future placeholder pages.
- [Channels and capabilities](https://docs.truagents.com/overview/channels-and-capabilities.md): See how TruAgents supports email, SMS, calls, and a shared omnichannel operating model.
- [How TruAgents works](https://docs.truagents.com/overview/how-truagents-works.md): Understand the core product flow behind agents, campaigns, communications, and analytics.
- [Security and compliance](https://docs.truagents.com/overview/security-and-compliance.md): High-level overview of the trust, compliance, and operational-control posture described by TruAgents.
- [What is TruAgents](https://docs.truagents.com/overview/what-is-truagents.md): A plain-English overview of TruAgents as an AI-native customer communications platform.
- [Contact import field mapping](https://docs.truagents.com/reference/contact-import-field-mapping.md): Reference outline for the key fields that matter when importing or syncing contacts into TruAgents.
- [Deprecations and legacy pages](https://docs.truagents.com/reference/deprecations-and-legacy-pages.md): Track legacy navigation patterns and product surfaces that should not be treated as the long-term TruAgents model.
- [Glossary](https://docs.truagents.com/reference/glossary.md): Quick definitions for the core product terms used across TruAgents documentation.
- [Page map](https://docs.truagents.com/reference/page-map.md): A quick map of the main product areas and the documentation pages that explain them.
- [Permissions matrix](https://docs.truagents.com/reference/permissions-matrix.md): Reference outline for documenting which roles and account types can access which TruAgents capabilities.
- [Report sharing model](https://docs.truagents.com/reference/report-sharing-model.md): Quick reference for how shareable analytics links differ from normal in-app reporting access.
- [Analytics and report links](https://docs.truagents.com/support/analytics-and-report-links.md): Troubleshoot confusion between in-app analytics and tokenized public report links.
- [Common onboarding issues](https://docs.truagents.com/support/common-onboarding-issues.md): Troubleshoot the most likely problems that block a new TruAgents workspace from becoming usable.
- [Email deliverability and DNS](https://docs.truagents.com/support/email-deliverability-and-dns.md): Troubleshoot outbound email readiness, domain authentication, and DNS-related setup problems in TruAgents.
- [FAQ](https://docs.truagents.com/support/faq.md): Quick answers to common TruAgents product, setup, and operating questions.
- [Integration and import issues](https://docs.truagents.com/support/integration-and-import-issues.md): Troubleshoot data-source setup, syncing, mapping, and contact import problems in TruAgents.
- [Permissions and access](https://docs.truagents.com/support/permissions-and-access.md): Troubleshoot role confusion, missing access, and account-management boundaries in TruAgents.
- [Build and manage segments](https://docs.truagents.com/workflows/build-and-manage-segments.md): Use segments to organize audiences, filter the right contacts, and support campaign targeting in TruAgents.
- [Create and edit campaigns](https://docs.truagents.com/workflows/create-and-edit-campaigns.md): Use the Campaigns workspace to create, inspect, and refine outreach flows over time.
- [Import and sync data sources](https://docs.truagents.com/workflows/import-and-sync-data-sources.md): Use the Data Sources workflow to add, sync, inspect, and maintain audience inputs for TruAgents.
- [Manage campaign runs and goals](https://docs.truagents.com/workflows/manage-campaign-runs-and-goals.md): Track campaign execution over time, inspect individual runs, and understand how goals shape campaign intent.
- [Manage communications](https://docs.truagents.com/workflows/manage-communications.md): Operate live outreach and follow-up work from the Communications workspace.
- [Manage contacts](https://docs.truagents.com/workflows/manage-contacts.md): Review, edit, and inspect contact records that power campaigns and communications in TruAgents.
- [Manage drafts and approvals](https://docs.truagents.com/workflows/manage-drafts-and-approvals.md): Review generated drafts, approve or reject them, and understand what can block a draft from moving forward.
- [Review communication details](https://docs.truagents.com/workflows/review-communication-details.md): Use the communication detail view to inspect a single message, its thread context, related drafts, tags, and campaign links.
- [Share and manage public reports](https://docs.truagents.com/workflows/share-and-manage-public-reports.md): Create and maintain shareable analytics links without giving recipients access to the main app.
- [Use the dashboard](https://docs.truagents.com/workflows/use-the-dashboard.md): Use the dashboard as the workspace entry point for setup progress, quick actions, and recent activity.

## OpenAPI Specs

- [openapi](https://docs.truagents.com/internal/mintlify-starter/api-reference/openapi.json)

## Optional

- [TruAgents Website](https://truagents.com/)
- [Trust Center](https://trust.truagents.com/)
- [ROI Calculator](https://truagents.com/roi-calculator)