> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truagents.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Glossary

> Quick definitions for the core product terms used across TruAgents documentation.

## Summary

Use this page when a guide mentions a product term and you want the short version without reading a full concept page.

## Who this is for

Readers who need a fast lookup rather than a narrative guide.

## Core terms

| Term           | Meaning in TruAgents                                                                                                                       |
| -------------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
| Organization   | The main account-level container for your team, settings, integrations, and operating data.                                                |
| Agent          | An AI-assisted role used in campaign and message workflows. In practice this can include writing, review, extraction, or summary behavior. |
| Campaign       | The reusable definition of an outreach workflow, including audience, channel, instructions, and related behavior.                          |
| Campaign run   | A specific execution event for a campaign. This is the operational history, not the reusable definition.                                   |
| Goal           | A reusable campaign objective or intent definition used to shape campaign behavior.                                                        |
| Communication  | A single message or communication event associated with a contact, thread, campaign context, or run context.                               |
| Thread         | The surrounding conversation context for one or more communications.                                                                       |
| Draft          | A generated or staged outbound communication that may still require review, approval, retry, or send readiness.                            |
| Contact        | A person record used in audience building, campaign targeting, and communication history.                                                  |
| Segment        | A saved grouping or filter of contacts used to define an audience.                                                                         |
| Tag            | A reusable label applied to entities like contacts or communications for classification and workflow support.                              |
| Data source    | An import or sync connection that feeds contact data into TruAgents.                                                                       |
| Public report  | A shareable analytics view intended for link-based external access rather than normal in-app authenticated use.                            |
| Communications | The main unified operating surface for reviewing message activity across channels.                                                         |
| File set       | A stored collection of files or knowledge material used to support AI-assisted workflows.                                                  |

## Simple version

* A **campaign** is the plan.
* A **campaign run** is one time the plan actually happened.
* A **communication** is one message event inside that larger operating story.
* A **thread** is the surrounding conversation context you should usually review before acting.

## Terms people often confuse

| These are easy to confuse  | Practical distinction                                                              |
| -------------------------- | ---------------------------------------------------------------------------------- |
| Campaign vs campaign run   | The campaign is the reusable definition; the run is one execution event            |
| Communication vs thread    | A communication is one event; a thread is the wider conversation context           |
| Contact vs segment         | A contact is one record; a segment is a saved audience grouping                    |
| Segment vs tag             | A segment targets groups; a tag classifies things                                  |
| Analytics vs public report | Analytics is in-app; a public report is link-based external viewing                |
| Profile vs team management | Profile is self-service account management; Team is for workspace access and roles |

## How to use this page

Use the glossary when you need the shortest possible definition.

If the term affects a real workflow or decision, jump to the related concept or workflow page rather than stopping here.

## Related pages

* [How TruAgents works](/overview/how-truagents-works)
* [Campaigns](/concepts/campaigns)
* [Communications and threads](/concepts/communications-and-threads)
* [Page map](/reference/page-map)