> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truagents.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Import your first contacts

> Bring contacts into TruAgents through files or connected data sources so campaigns have real audience data.

## Summary

Contacts are the fuel for the rest of the product. Before campaigns, communications, and analytics become meaningful, you need usable audience data inside TruAgents.

The current app supports both file-based import and connected data sources. That makes this step less about one upload button and more about choosing the right ingestion path for your team.

## Who this is for

* New customers setting up their first audience
* Operators responsible for data import quality
* Technical admins connecting external contact systems

## Where to find it in the app

* **Contacts**
* **Contacts → Data Sources**
* **Contacts → Segments**

<img src="https://mintcdn.com/truagents/VZr9vfxgb7kk_70a/images/truagents-contacts-overview-empty.png?fit=max&auto=format&n=VZr9vfxgb7kk_70a&q=85&s=b8d64766c4ff341be3a8513ae9445544" alt="TruAgents contacts overview page with import actions and empty-state guidance" width="3840" height="2160" data-path="images/truagents-contacts-overview-empty.png" />

The main **Contacts** view gives you a quick read on whether anything has been imported yet and points you toward the next import action.

## Recommended first-run path

### Option 1: Start with a file import

Use this when you need the fastest path to a working dataset. A simple import is usually the best way to validate field mappings, contact quality, and downstream campaign behavior.

### Option 2: Connect a data source

Use this when contact data already lives in another system and you want ongoing sync behavior instead of one-time manual import.

## Supported source types visible in the current app

* CSV or file import
* HubSpot
* Mailchimp
* Salesforce
* SendGrid
* SFTP-based import flows

## What success looks like

* [ ] A data source exists or a file import completed successfully.
* [ ] Imported records appear under **Contacts**.
* [ ] The team understands which fields are being used for email, phone, name, and timezone data.
* [ ] Segments can now be created or evaluated against the imported audience.

## Common things to validate early

* Whether the source has the right email and phone fields populated
* Whether timezone information exists or needs a default strategy
* Whether duplicate handling and contact quality rules need follow-up decisions
* Whether the imported audience is large enough and clean enough for the first campaign

## Related pages

* [Import and sync data sources](/workflows/import-and-sync-data-sources)
* [Build and manage segments](/workflows/build-and-manage-segments)
* [Contact import field mapping](/reference/contact-import-field-mapping)
